If you've received a charge from VINClarity.com and don't remember signing up, it's possible someone else associated with you signed up for the service.

In many cases, a family member, friend, or someone in your household or office may have used your payment method to sign up for a VIN Clarity membership. This can happen if you're sharing devices or payment accounts.

If you believe the charge was unauthorized, please contact our support team right away. We're here to help investigate and resolve the issue.

• Email us at [email protected] — response time is typically within 1 business day.
• Call and speak with a support agent directly: 1-844-669-2949
• Send us a message using our online contact form — no login required.